Privacy Policy

Updated Date: 07/14/2025
Company Name: Troy’s Tropics
Website: https://troystropics.com

1. Introduction

At Troy’s Tropics, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, complete forms, or engage with us via email, SMS, or chat.

2. Information We Collect

Personal Information
We may collect:

Name
Email
Phone Number
Address (for delivery/service verification)
Purchase or inquiry details

Automatically Collected Information
We may automatically collect:

IP Address
Browser & Device Type
Referring Website
Pages Visited
Date & Time

Tools like cookies and analytics help us improve your experience.

3. How We Use Your Information

Your data helps us:

Respond to inquiries
Confirm orders or appointments
Send updates, offers, and alerts (with opt-in)
Improve website performance
Comply with applicable laws

4. SMS & Email Communications

By providing your contact info, you agree to receive:

Order or appointment confirmations
Customer service responses
Feedback requests
Marketing messages (only if opted in)

Opt-out anytime by replying “STOP” to texts or clicking “Unsubscribe” in emails.

5. Sharing Your Information

We do not sell your data. We may share limited info with:

Service or delivery platforms
Marketing or CRM systems
Web hosting and analytics tools

All third-party vendors must protect your information.

6. Data Security

We implement appropriate safeguards such as encryption and access restrictions to secure your data.

7. Your Rights

You may:

Review or update your information
Withdraw consent
Request deletion or usage details

8. Children’s Privacy

We do not knowingly collect data from children under 13. If submitted, such information will be removed.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted here with a new effective date.

10. Contact Us

Troy’s Tropics
https://troystropics.com
(941) 923-3756